Terms of service

Overview

This website is operated by Cozia. Throughout the site, the terms “we,” “us,” and “our” refer to Cozia. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.


SECTION 1- Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.


SECTION 2- Product Information & Accuracy

We make every effort to display our products as accurately as possible, including descriptions, images, and pricing. However, we do not guarantee that all information on the site is error-free, complete, or current.

Cozia reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.


SECTION 3- Pricing & Payments

All prices are listed in the currency shown at checkout and are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms. In the event of a cancellation, you will be notified and refunded accordingly.


SECTION 4- Shipping & Delivery

Shipping times are estimates and may vary depending on location and external factors beyond our control. Cozia is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

For full details, please refer to our Shipping Policy.


SECTION 5- Returns & Refunds

We offer a 30-Day Satisfaction Guarantee. If you are not happy with your purchase, please contact our support team within 30 days of delivery to initiate a return or resolution.

Refunds and returns are subject to our Return Policy and must meet eligibility requirements.


SECTION 6- Intellectual Property

All content on this site—including images, logos, text, graphics, and product designs—is the property of Cozia and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission from Cozia.


SECTION 7- User Conduct

You agree not to:

• Use the site for unlawful purposes

• Attempt to breach or bypass security features

• Transmit harmful code, malware, or viruses

• Engage in abusive, fraudulent, or misleading behavior

Violation of these rules may result in termination of access to our services.


SECTION 8- Limitation of Liability

To the fullest extent permitted by law, Cozia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

All products are provided “as is” and “as available,” without warranties of any kind unless otherwise stated.


SECTION 9- Third-Party Services

Certain content, products, or services available via our site may include third-party materials. We are not responsible for examining or evaluating the accuracy or content of any third-party services.


SECTION 10- Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be posted on this page, and continued use of the site constitutes acceptance of those changes.


SECTION 11- Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Cozia operates, without regard to conflict of law principles.


SECTION 12- Contact Information

For questions about these Terms of Service, please email us at help@cozia.com.